Step 1:

A Disability Resource Center (DRC) staff member will contact the Assistant Director of Online Accessibility at Distance and Continuing Education (DCE) to provide a list of captioning needs.

Step 2:

The Assistant Director of Online Accessibility will submit a captioning request form.

Step 3:

Instructor and/or instructional designer is contacted for access to course as an 'Observer'.

Step 4:

Video files are uploaded to 3Play with a 24 hour, 2 or 4 day turnaround depending on student need.

Step 5:

The Assistant Director of Online Accessibility at DCE will notify the student when captioning is completed.

Step 6:

The Assistant Director of Online Accessibility will maintain communication with the DRC to ensure captioning is in place.

Step 7:

The Assistant Director of Online Accessibility will be available to assist the student in trouble-shooting any captioning issues that arise.