Step 1:
A Disability Resource Center (DRC) staff member will contact the Assistant Director of Online Accessibility at Distance and Continuing Education (DCE) to provide a list of captioning needs.
Step 2:
The Assistant Director of Online Accessibility will submit a captioning request form.Step 3: 
Instructor and/or instructional designer is contacted for access to course as an 'Observer'.
Step 4: 
Video files are uploaded to 3Play with a 24 hour, 2 or 4 day turnaround depending on student need.
Step 5:
The Assistant Director of Online Accessibility at DCE will notify the student when captioning is completed. 
Step 6:
The Assistant Director of Online Accessibility will maintain communication with the DRC to ensure captioning is in place. 
Step 7:
The Assistant Director of Online Accessibility will be available to assist the student in trouble-shooting any captioning issues that arise.